18 - 20 April, 2016 - Movenpick Hotel Paris Neuilly, Paris, France

Contact Us: +44 (0) 207 368 9300

Aspire, Strategise and Deliver Excellent Customer Experience

Do you find yourself attempting the same customer experience strategies and expecting a different result? It’s time to get inspired and learn to implement the ideas that are really working across industries in driving customer engagement and retention.

CX Excellence World is not another event talking about the same things that you have discussed for the past 5-10 years. We are not going to bore you with theory and sales talks. The world class presenters here to help you move from customer experience to genuine customer excellence.

If you are striving to achieve a sustainable transformation, this is your occasion to network productively, build long lasting relationships and really get inspired to take actionable ideas back to your teams to really drive that excellence and top performance for your customers. This is where professionals of your level will be able to share honest challenges and discuss actions in an invaluable benchmarking environment.


Senior Decision Makers


Hours of Networking


Workshops & a Site Visit




Cross-industry Speakers

Why We are Different! Why We are Your #1

  • Cross industry focus – wouldn’t you like to hear from other industries who might do something different?
  • No theory – just case studies of what actually works
  • Choose from an array of risk free strategies because someone else had road
  • Move from a customer experience to genuine customer excellence, the presenters have all been picked on the basis of something genuinely excellent!
  • Have you been disappointed by CX events before? This event will give you tangible takeaways and ideas to implement the minute you walk through the door

Register your place early to be part of our 2016 favourite moments!

Register your place early to be part of our 2016 favourite moments!

Connect with us:

Thought Provoking Keynotes and Interactive Panels from Your Expert Speakers

See the Full 2016 Speaker List Here  


Together with some of the key thought leaders in the industry and long standing partners, CX Excellence World is passionate about addressing your real challenges, showcasing the success stories of your colleagues and listening to your questions.

With eight core areas that the agenda is built around we are determined to provide you with the essential knowledge and updates that can bring you quicker results and make business critical decisions easier to solve:

What people said about CX Network events


Sponsors & Exhibitors
Media Partners